Business

Saboteur: a person who engages in sabotage.

It can happen in business – by the business owner themselves.

As a professional business Coach helping entrepreneurs and leaders build habits that are critical for success, I’ve witnessed how many of them aren’t even aware of what’s truly holding them back. 

I have, myself, been guilty of not being aware of my own self-sabotaging behaviours in the past.

So, in this blog, let’s look at the 5 common counter-productive habits of many business owners that can sabotage their own success.

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5 Self-Sabotaging Behaviours of the Business OwnerRead More

We’ve all heard about the Great Resignation.

It has been across the news as an ongoing trend where people are re-evaluating their career and lifestyle priorities, and then making changes, usually in the form of resigning to pursue other more rewarding opportunities.

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Hiring versus Recruiting: the important differences your business needs to knowRead More

As a business coach, I meet many people with successful businesses who are looking to take the next step towards growth: hiring team members.

At this point, I always ask the same question: have you systemised your processes first?

See, when you first start your own business, you’re learning, you’re exploring your options and slowly building. There is no rulebook to follow – you’re experimenting with your model and discovering what works best.

This is fine at the start, but when it comes time to start expanding by hiring staff, you need to make sure that your business is somewhat systemised. If not, you’re going to make it a whole lot harder for yourself and your new team to be productive as you both struggle to make sense of every workday.

Here’s how to avoid that trap and accelerate your business growth.

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9 Steps to Help Systemise Your Processes Before Hiring Team MembersRead More

Learning has always been part of life. Just like how food and water are essential for our bodies, information and continuous learning nourish our minds.

As a business owner and leader, the key to achieving true, ongoing success for your organisation comes down to prioritising your time to learn. Constant innovation and emerging trends in today’s fast-paced world requires you to keep up, find better ways to improve your critical thinking skills and adopt a ‘growth mindset’. That’s why committing to learning and development over time is an important attribute for all entrepreneurs.

Unfortunately, most people find themselves stuck in the belief that they already know everything they need to know. As a result, they stop learning, which hinders them from being able to adapt to new opportunities and develop their skill set to keep up with their industries.

As a Professional Coach to many business leaders, I always recommend the “DGLPA formula” to guide you towards prioritising learning to improve your business.

Read on to find out what this acronym means, and to get a copy of my ultimate business owners’ reading list!

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5 Ways to Prioritise Learning for Better Business and LifestyleRead More

As a Business Coach, I’m constantly asked for tips on how to convert more prospects and one-time customers into fully-fledged brand advocates.

What many business owners don’t realise, however, is that this conversion is not just an automatic process – it takes work, but it’s worth the effort. It involves creating an exceptional customer experience and developing products and services that stimulate repeat business. In addition to this, you also must build a strong customer loyalty ladder.

Your customers are your business’ greatest asset. So, you need to take the time to nurture and guide them up the loyalty ladder to become true fans of your brand.

In this blog, I’m going to outline the basics of the customer loyalty ladder and provide tips on how to help your customers reach the top.

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How to build a strong Customer Loyalty Ladder and reap the business benefitsRead More

As a business coach, one of the questions I get asked most frequently is:

How do I get more customers?

I tell every business owner the same thing: “I can’t help you simply GET more customers. Humans are, by nature, unpredictable, and there are no strategies to control how they behave or force them to comply.”

However, I can help you with converting the leads that you generate into more customers. By improving your conversion strategies, you can appeal to more prospects and turn them into successful sales.

In this blog, I’m going to share 3 efficient and cost-effective ways to improve your conversion rate and earn more customers successfully.

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3 Ways to Improve Your Conversion Rate and Earn More CustomersRead More